Services - IT Management

Providing vCIO and IT support without the excessive overhead

24x7 Customer Support

We ensure that your calls and support requests remain as Priority ONE in our business acumen. We have ticketing systems and you as our customer can pick up the phone and reach one of our trained engineers or email and IM the engineer that is assigned to your projects/company. We are proud of our support and this sets us apart from our competition.

IT Management

iSectra's Virtual vCIO services offer small and medium sized companies expertise and guidance in developing strategies for implementing and managing technology based on the strategic direction of the business. This is the same level of service that larger companies receive from their Chief Information Officer (vCIO) except now it is available to you on a part-time, as-needed basis

  • Assessment of your technology needs based on the strategic vision of your company
  • Development of a "technology roadmap" for implementing the necessary technology solutions to meet your company's needs
  • Periodic technology reviews
  • Resolution strategies for IT issues
  • Collaboration and input on IT budget planning and strategy

iSectra's Virtual vCIO services enable you to confidently manage your business knowing that we are providing you with the critical guidance necessary to utilize technology as a strategic advantage.

  • Computer Network Infrastructure Services
  • Remedy Your Computer Networking Headaches
  • A stable and reliable computer network is the foundation of an IT infrastructure that will help your organization run at peak efficiency.

Let us take care of your network...

Your job is to run your business. Our job is to maintain and support your computer network so you can concentrate on your core business worry free about your IT. Our technicians are not only technically experienced but also provide superior customer service. We take great care to ensure that we provide outstanding computer network services to each and every customer.

Network Infrastructure Management

iSectra IT Services include complete network management of your business. We have 15+ years of experience in designing, developing, implementing and supporting large scale network systems across multiple locations, countries and companies. Ask our customers and see what our customers are saying.

  • Information Architecture
  • Deployment and Implementation
  • Support and Upgrades
  • Migrations
  • Hosting

IT Network and PC/Mobile support

IT Network and PC/Mobile supportiSectra stands ready to meet all of your support needs. Our Help Desk serves as your first level of support taking your phone calls and emails every business day from 8:00 am - 5:00 pm EST. Working remotely, our help desk professionals make every attempt to resolve technical issues or handle any service requests your business might have. Issues and requests are tracked using an advanced ticketing system that prioritizes items and follows them through until completion. When escalation is warranted, iSectra's expert field engineers are ready and available to meet your specific support requirements on-site at your office.

Sharepoint Services

Microsoft Certified Partner and leading provider of SharePoint consulting servicesiSectra is a Microsoft Certified Partner and leading provider of SharePoint consulting services. We help organizations implement customized SharePoint solutions, migrate existing data and information, and link to external information and applications.

VoIP Services

VoIP ServicesiSectra can help with all of your telecom needs including evaluation your requirements, recommendation of improvements, identification of cost savings, and implementation of new services and equipment. Dealing with telecom services can be confusing and time consuming. As an agent working on your behalf, we eliminate uncertainty so that you can focus on businesses needs that utilize your expertise.

On-going maintenance and support of all services and equipment