Services – Office 365

Providing vCIO and IT support without the excessive overhead

24x7 Customer Support

We ensure that your calls and support requests remain as Priority ONE in our business acumen. We have ticketing systems and you as our customer can pick up the phone and reach one of our trained engineers or email and IM the engineer that is assigned to your projects/company. We are proud of our support and this sets us apart from our competition.

Your go-to Office—anywhere

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.

Tools for the professional

Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, from email and IM to social networking and video conferencing.

Tools for teamwork

With 1 TB of storage per user, you’ll have plenty of space for all your files. Plus, because your files are stored online, you can share with people in or outside your company, from wherever you’re working, whenever you need to. And with multi-party HD video, content sharing, shared calendars, and team chat, you’ll always be in sync with your team.

Built-in security

Built-in security plus compliance and privacy controls help keep your data safe. Starting with one of the most important factors in choosing a cloud service, security has been the big stumbling block for many companies considering moving to the cloud. Microsoft's online services have been designed with security in mind. Office 365 applications are accessed through 128-bit SSL/TSL encryption so that if a transmission is intercepted by someone without authorization, they won't be able to read it. Antivirus signatures are kept up to date, and security measures are applied in accordance with the Microsoft Trustworthy Computing initiative. Exchange Online uses Forefront Online Protection for Exchange (FOPE) to protect mail messages from malware, and it uses anti-spam filtering and antivirus with multiple virus engines.

The Security Development Lifecycle (SDL) is applied to Microsoft Online Services development, deployment, and maintenance. Microsoft monitors the systems continuously for suspivCIOus activity and has a robust incident response protocol in place. Microsoft also does regular security audits.

Always at the ready

You'll always have a 99.9% uptime financially backed guarantee. the most commonly mentioned area of concern regarding cloud services is reliability. Downtime means lost worker productivity and ultimately costs companies money. Microsoft Online Services provides a service level agreement (SLA) and has a 99.9 percent scheduled uptime. Microsoft has multiple datacenters, located all over the world, hosting redundant network architecture. If there is an outage at one datacenter, another can act as a backup. Customers hosted by the first datacenter are transferred to another, with as little service interruption as possible.